Privacy Policy

The visitors or users of www.maxdilon.com (web pages and web services) have to read carefully and accept the terms and conditions which are described below. In case that he/she does not agree with one or more of the bellow terms and conditions, then he/she must not use this web site and its services.

Company Profile

Max Dilon is a designer and manufacturer of jewelry, sunglasses and accessories. By accessing, browsing and using the Website’s functions, you unconditionally accept the following Terms of Use. Should you not agree with one of the following conditions, please refrain from using our website and services.

Personal Data Collection

Max Dilon respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”) and any national implementing laws in relation to the same. We collect personal data from our customers when it is necessary in connection to a product or service that we believe they will find useful or interesting. Personal data are collected and processed with fair and lawful means and it is always done with the customer’s consent. We also inform the customers why and for what purposes their personal information is processed and used.

We may process your Data for various purposes, depending on your interaction with us, for example to enable you to purchase a product at Max Dilon or provide you with Max Dilon services, to process your requests, to keep you informed about our latest collections and events, to collect your opinion, and generally to know you better in order to offer you a personalized experience. Each processing of your Data is legally based either on your consent, the necessity to carry out a contract with you, a legal obligation and/or our overriding legitimate interest depending on the purpose of the processing.

The data we process

By subscribing to our newsletter you freely give Max Dilon you consent to store your name, surname and email address on our newsletter provider, Mailchimp. We use identity verification in two steps, therefore after submitting your email, you receive a confirmation email. Only by confirming acceptance of our email, will you become subscriber to our newsletter.

You can update your personal data or unsubscribe from our newsletter any time by following the unsubscribe link displayed at the bottom of each email. Alternatively, you can contact Max Dilon to inform us so that we delete your email from our subscribers’ list.

Max Dilon commits not to share your personal data with third parties. For more information about Mailchimp, you can visit the provider’s Terms of service.

By unsubscribing from our newsletter, you will no longer receive any of our emails.

When you complete and submit the contact form on our website, you provide us with your contact information to communicate with you about your request. We will not store your data on our database or server. We will not disclose or share your personal data with third parties. We will not disclose or share any of your personal data unless we are required to do so by law or regulations.

Storage and retention of your personal data

As a minimum, we will store your data for as long as it is reasonably necessary to provide you with the goods and services that you have requested from us, but in most cases we will retain certain of your personal data for as long as it is reasonably necessary

a) to perform any agreements between you and us (including order fulfilment);
b) to answer any queries or resolve any problems you may have;
c) to receive marketing and other emails and communications from us;
d) to ensure our continued provision of our services to you; and
e) to comply with legal requirements (e.g. relating to record keeping).
Notwithstanding our efforts to keep your personal data secure, no system can be 100% reliable. To the fullest extent permitted by law, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide. In addition, you are responsible for maintaining the strength and confidentiality of your login credentials.

We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach to us (or your personal data held by us) which could adversely affect your rights and freedoms.

Security Records Files

Any attempt to access our website management without permission is recorded as unauthorized. Therefore, we retain the IP address in our security record files. Any activity of this sort falls into the category of illegal activity and misuse and therefore, we reserve the right to keep these security record files and process the data collected.

Subscribing to our website

To create an account on our website, users have to provide their name and surname, their email and a password. During the process, users may be also asked to provide optional information, if they wish to, as regards their area of residence, birth date, gender and contact number. Users are able to see and modify the personal information in their account any time by using their password.

Your rights to your data

We do not store your personal data on our website. Our contact forms are sent via email and all the data provided are deleted. The personal data you fill in order to subscribe to our newsletter are kept by Mailchimp as described in the newsletter section above.

If you make a relevant request, we will take steps to delete all the personal data we hold about you once it is no longer necessary for us to hold it (e.g. to fulfil any outstanding orders, resolve disputes, or as is permitted by applicable law or regulation).

Transfers of personal data

As we operate globally, it may be necessary to transfer your information internationally. In particular your information may be transferred to and/or stored on our servers which are based in the European Economic Area (EEA) and are compliant with all applicable data protection legislation including the EU General Data Protection Regulation 2016/679 (“GDPR”).

Our newsletter services are provided by Mailchimp which is based in Atlanta USA and is compliant with GDPR.

Any other information is sent via SSL/HTTPS to ensure security.

Data Protection

Our server has security measures against malicious software, internal report systems and notification system via email in the case of detecting suspicious activity. We also use SSL Certificates on all our website pages. These enable an encrypted connection between the website visitor and the website itself so that they are the only ones participating in the communication. Thus, any personal data provided cannot be accessed by third parties without permission.

What are cookies

It is common practice for company websites to use cookies. A cookie is a small file of letters and numbers stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience when you browse our website and also allows us to improve our website.

Some data collected by cookies is collected on an anonymous and/or aggregated basis. Where we use cookies that contain personal data, we will only process that personal data as set out in this policy.

Your browser may give you the ability to block all or some cookies by activating a setting in your browser’s options. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

How we use Cookies

We use Cookies for various purposes which are described below in detail. Unfortunately, in most cases there is no way to disable cookies without eliminating the proper website function and its services. We recommend leaving your cookies enabled because disabling cookies will lead to an inconvenient and unsatisfying experience of our website services.

Disabling cookies

Υour browser may give you the ability to block all or some cookies by activating a setting in your browser’s options. However, if you use your browser settings to block all cookies (including essential cookies), it will affect the proper function of our website and of other websites you may visit.

If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website. Therefore, we recommend that you allow all cookies.

Which types of cookies we use

Some cookies are strictly necessary. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. These cookies do not collect or store personal data. They ensure the consistent and secure interaction between the visitor and our website.

Analytical/performance cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Marketing cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Functionality Cookies: These cookies support additional functionality that personalizes your browsing experience. These include chat services, embedded content in our website like videos or shared website content on social media platforms.

Preference cookies: These are used to store your settings and preferences. They recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Third-party Cookies

In certain cases we use third-party cookies. Third-party cookies are those created by domains other than the one the user is visiting at the time, and are mainly used for tracking and online-advertising purposes. Below you will find a description of third-party cookies you will come across on this website.

Google Analytics

Our website uses Google Analytics, which is a popular and reliable platform that provides real-time statistics and analysis of website traffic. These cookies provide analysis of user interaction with the website, how long users spend on our website and which pages they visit, with the aim of providing interesting content for our visitors. In essence, analyzing your interaction with our website, enables our company to interpret and optimize our website’s performance.

 Facebook Pixel Code

Facebook pixel is a Facebook statistics tool that can measure the impact of our website’s advertisements. We use Facebook Pixel Code to provide customized content to our customers while browsing our Facebook page.

Embedded content

These websites may collect personal data, may use cookies, may monitor third-party engagement with the website and follow your interaction with the embedded content, including tracking your interaction with the embedded content through logging on your account on the particular website.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

How to change cookie settings

To change your cookie preferences on your computer, open your browser and click More Settings at the top right. Under “Privacy and security,” click Cookies and other site data and select an option: Allow all cookies. Block all cookies (not recommended). Block third party cookies in Incognito. Block third-party cookies.

Please mind that different browsers provide different ways for blocking and deleting cookies used by websites. You can click below to change cookie settings on your browser:

• for Chrome click here
• for Firefox click here
• for Internet Explorer click here
• for Safari σε Mac click here
• for Safari for iPhone, iPad ή iPod click here

To learn more about the way to manage and delete cookies please visit wikipedia.org ,www.allaboutcookies.org.